Privacy Policy
Last updated: 12 November 2026
1. Who we are
Baseline Wired ("we", "us") is based at 809 Rubenstein Dr, Moreleta Park, Pretoria, 0181. We are the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA) for personal information collected through this website. Our Information Officer is Danie Snyders (CEO), reachable at info@baselinewired.co.za.
2. What we collect
- Contact form: your name, email address, phone number (optional), the service you are interested in and your message.
- Technical data your browser sends when you visit, such as your IP address and browser type, kept in server logs.
- Details you share when you call us or message us on WhatsApp.
3. Why we use it
To reply to your enquiry and prepare quotes, to provide and support our services, to keep this website secure, and to meet legal obligations. We do not sell your personal information.
4. Who we share it with
Only with service providers who help us run the business, such as web hosting, email and WhatsApp, and only as needed. This website loads Google Fonts and an embedded Google Map, so Google may receive your IP address when those load. We disclose information to others only where the law requires it.
5. Biometric data and access control
This website does not collect facial or other biometric data. When we install access control for a client, the client is the responsible party and we act as its operator under a written agreement, with enrolment based on consent.
6. How long we keep it
Enquiry details are kept for as long as needed to deal with your enquiry and for 24 months afterwards, unless you become a client, in which case we keep records as needed to provide the service and meet accounting requirements.
7. Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections, limited access and secure storage of enquiries.
8. Your rights
You may ask to see the information we hold about you, to correct it, or to have it deleted, and you may object to its use. Email us at info@baselinewired.co.za. You may also complain to the Information Regulator at inforegulator.org.za.
9. Cookies
This website does not set tracking or advertising cookies itself. Embedded Google content may set its own. If we add analytics later, we will update this policy.
10. Changes
We may update this policy from time to time. The date at the top shows when it last changed.
11. Contact
Baseline Wired, 809 Rubenstein Dr, Moreleta Park, Pretoria, 0181 · 086 111 8324 · info@baselinewired.co.za
